Once you share your details with us and outline your concerns briefly, we'll diligently match you with a counselor who aligns perfectly with your objectives, preferences, and the specific challenges you're facing. Each counselor brings a unique approach and area of expertise, ensuring you find the ideal professional to achieve the best results for your well-being. Our success rate in making successful matches is high, but we understand that chemistry is crucial. If you ever feel your counselor isn't the right fit, you have the option to be matched with a different counselor who suits you better. Your satisfaction and progress are our top priorities.

At Helply, our dedicated team takes utmost care to ensure that every provider on our platform is fully compliant with the licensing requirements mandated by the law of the land and maintains a reputable standing. To join our platform, providers must submit proper licensure documentation and identity proof, which we meticulously verify by cross-checking with the respective state or authorities. We believe in empowering you with the freedom to make informed decisions, so if you have specific licensing preferences in mind, you have the option to conduct a background check on the counselor before proceeding. Your complete satisfaction is our priority, and we encourage you to exercise due diligence for a confident and positive therapeutic experience. Learn more about the counselors

Helply is the perfect fit if you seek to enhance the quality of your life and overcome any obstacles hindering your happiness or goals. Our platform offers a diverse range of specialized counselors catering to various issues, including stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, grief, self-esteem, and more.
However, Helply may not be the suitable solution if:

• You are a minor or under the care of a legal guardian.

• You are experiencing an urgent crisis or emergency situation.

• You are mandated to undergo therapy by a court order or any other authority.

• You lack a device with internet connectivity or a reliable internet connection.

For those who meet our eligibility criteria, Helply is here to offer professional assistance and support on your journey to improved mental well-being.

The cost of therapy through Helply ranges from $60 to $90 per week (billed every 4 weeks) and it is based on your location, preferences, and counselor availability. You can cancel your membership at any time, for any reason.

Rest assured that the professionals working through Helply are fully compliant with the laws of the land and adhere to the same coaching techniques offered in a face-to-face environment. While our services may offer similar benefits, it's important to recognize that they may not entirely replace traditional face-to-face therapy in all situations. Please be aware that our providers cannot make official diagnoses, fulfill court orders, or prescribe medication. However, we remain committed to providing you with the utmost care and support on your mental health journey.

This process can take a few hours or at times a few days, depending on counselor availability.

At Helply, we provide you with the flexibility of accessing therapy in four different ways:

• Messaging : Engage in therapeutic exchanges with your counselor through messages, allowing you to communicate at your own pace and convenience. (This service is not active at the moment)

• Live Chat : Have real-time conversations with your counselor via live chat, enabling immediate support and guidance. (This service is not active at the moment)

• Phone Calls : Connect with your counselor over the phone, providing you with a more direct and personal interaction. (This service is not active at the moment.)/p>

• Video conferencing : Experience face-to-face sessions with your counselor through video conferencing, enhancing the sense of connection and understanding. (Active and preferred way to get in touch at the moment)

You have the freedom to choose the method that best suits your needs, availability, and comfort level, making your therapy journey with Helply truly personalized and effective.

Once you are matched with a counselor, you'll gain access to your personalized and secure therapy room—a private space for open communication. In this room, you can share details about yourself, discuss the challenges you're facing, ask questions, and express your thoughts freely. Your counselor will read your messages carefully and respond with valuable insights, feedback, and guidance.
The beauty of this platform lies in its convenience and accessibility. You can connect with your counselor anytime, from anywhere, using any Internet-connected device. The therapy room is available 24/7, and since messaging isn't in real-time, there's no need for scheduling sessions. You have the freedom to write or respond at your own pace, whenever it suits you best.
At Helply, we prioritize your comfort and flexibility, making the therapy process seamless and tailored to your needs.

We understand the importance of real-time communication with your counselor. To facilitate this, we offer live chat sessions, where you can experience the convenience of messaging combined with the benefit of instant responses and feedback from your counselor. Scheduling a live chat session is simple; just coordinate a suitable time with your counselor. Once the scheduled time arrives, log in to your account, and begin typing and chatting with your counselor for a seamless and interactive experience. Your well-being is our priority, and we strive to offer flexible and effective communication options to support you on your mental health journey. (Soon to Start, not active at the moment)

Explore the convenience of phone sessions, where you can connect with your counselor effortlessly using your landline or cell phone, regardless of your location. To engage in a phone session, simply schedule a time with your counselor and log in to your therapy room at the appointed time. Your counselor will initiate the phone session, and the system will prompt you to provide your phone number. Rest assured that your phone number remains confidential and will not be shared with the counselor. The system will then call you at the specified number and seamlessly connect you with your counselor, ensuring a smooth and secure phone session. At Helply, we prioritize your comfort and accessibility, providing multiple communication options to cater to your needs and enhance your mental health journey. (This facility is not Active at the moment)

Experience the power of virtual face-to-face interactions through our video sessions, enabling you to see and communicate with your counselor just like on platforms like Zoom, Microsoft Team or Skype. To initiate a video session, schedule a convenient time with your counselor and log in to your therapy room at the designated time. Your counselor will prompt you to start the video session, and upon your confirmation, the video chat will commence instantly, creating a personalized and immersive experience. At Helply, we value the significance of genuine connections, and our video sessions bring you closer to your counselor, fostering a supportive and effective environment for your mental well-being. (Active Service & preferred mode at the moment)

Yes. You can always login to your account and read all the counselor's messages to you. This may help you in reflecting and remembering some of the guidance and input that you received. This is one of the main advantages of e-therapy.

The duration of your journey is entirely up to you and depends on your needs. Some find value within a few weeks, while others prefer a longer program. We're here to support you throughout your journey.

We strive to deliver a web experience that is aligned with the most recent Web Content Accessibility Guidelines (WCAG) at the AA level, published by World Wide Web Consortium (W3C).

If you are on a desktop browser, you can enable and launch the accessibility preferences by visiting the Accessibility page.

For mobile users, we recommend using your device’s native accessibility features. Instructions for iPhone can be found here , and for Android can be found here.

Your membership payments will be charged to a credit card or PayPal on a recurring basis. If you accomplish your goals or if you find therapy with Helply to no longer be helpful for any reason, you can simply cancel the subscription.

Helply and counselors on our platform do not submit claims to health insurers. Services provided here are generally not covered by health insurance. Coverage and benefits for traditional therapy can vary significantly from one insurance company and plan to another. In many cases, coverage may be partial or limited.
Even if your plan covers some costs, your co-pay could still be higher than the total cost of Helply's services.
Getting reimbursed by insurance often requires a counselor to diagnose you with a mental disorder and share clinical information with the insurance company, potentially impacting your medical records. At Helply, we offer very affordable pricing options, comparable to most insurance co-pays. We strive to make mental health support accessible and cost-effective for everyone.

Helply's services are delivered by independent providers who work directly with you. These providers are not employees of Helply, and the site does not oversee them professionally. Our core mission is to establish, maintain, and support a platform that enables effective communication between users and counselors, fostering a seamless channel for optimizing their interactions. We are dedicated to empowering individuals to make the most out of their therapeutic journey with utmost convenience and support.

There are many studies that confirm the effectiveness of the online medium for making life changes. For example, a study published by JMIR Publications and conducted by researchers from University of California - Berkeley, University of California - San Francisco, and the San Francisco General Hospital, concluded that “users of Helply experienced significantly reduced depression symptom severity after engaging with the platform.” You can read the full study here.

Our confidence in the platform comes primarily from the feedback and testimonials we receive from users. Every day we are excited to hear from more people about the way this service helped them make a tremendous change in their lives.

All counselors are compliant with the law of land and seasoned. This means that when you talk to a Coach online, they are subject to the mandated reporting and confidentiality requirements of their respective state laws, similar to in-office therapy. Generally, the counselor will keep what you tell them confidential, but there are limited exceptions. For example, if you threaten grave harm to yourself or to an identifiable victim the counselor is required to report this information to relevant authorities. Before starting therapy, please discuss with your counselor their legal obligations to confidentiality if you have any concerns or questions. For more information about how Helply protects your counselor interactions, please review our Privacy Policy. Privacy Policy.

To learn more about how counselors treat your confidential information, please see Will my counselor treat what I say as confidential?.The information that you share is also protected by data privacy laws, for more information see our Privacy Policy. Here are some things that might be helpful to know:

• We have built state-of-the-art technology, operations, and infrastructure with the goal of protecting your privacy and safeguarding the information you provide

• You can always select the "Remove Message" button to remove messages that you’ve sent to your counselor.

• All the messages between you and your counselor are secured and encrypted by banking-grade 256-bit encryption.

• Our servers are distributed across multiple Tier 4- AWS Data Centers for optimal security and protection.

• Our Platform is HITRUST Risk-based, 2-year (r2) Certified.

• Our browsing encryption system (SSL) follows modern best practices.

• Our databases are encrypted and scrambled so they essentially become useless in the unlikely event that they are stolen or compromised.

• We don't work with any insurance companies so nothing needs to be shared, reported or filed with them.

If you wish for any of your information or records to be released to a third party, please let your counselor know so that they can facilitate the release.

When you start the therapy process, we will ask for your contact details for emergency purposes. This information may be used if your counselor believes there is a risk to your safety or the safety of others. Your counselor may request additional information as required by SOP. Rest assured that all data is handled with utmost confidentiality, we take your privacy seriously, and for more details on how we protect your information, please refer to our Privacy Policy. At Helply, we prioritize the safety and confidentiality of all our users throughout their therapeutic journey. How can i get started with helply Click here to get started. I am licensed counselor, how can i provide services using helply Please start the application process by clicking here.

Click here to get started.

Please start the application process by clicking here.

Helply is a life coaching service dedicated to assisting individuals in overcoming various mental challenges that may be affecting their lives. Our goal is to empower you to unlock your potential and enhance your effectiveness in various aspects of life. While we use the term "therapy" for better understanding, our approach is focused on organizing your thoughts for higher efficiency and achieving personal growth as a coach as such..
Whether you are a couple seeking to address challenges, a parent helping your child overcome obstacles, navigating a relationship or breakup, dealing with a narcissist, facing career stagnation or workplace issues, and much more, we are here to support you.
Please note that we do not prescribe medication or offer official diagnoses for court or authoritative purposes. At Helply, our primary aim is to provide valuable life coaching to help you thrive and flourish in all aspects of your life.